Experts in medical billing

Medi Practice (Pty) Ltd was founded in 2013 by Jako Kruger and is based in Paarl, South Africa. As a trusted medical billing and practice management company, we specialise in the administration and management of medical claims for specialist doctors across South Africa and neighbouring countries. We also possess the necessary experience to support medical professionals transitioning into private practice, ensuring their billing and practice operations are set up for long-term success.

In addition, we liaise directly with third-party accountants to provide month-end financial reports and handle any queries that arise, further simplifying your practice's financial management.

Our team comprises of specialists in medical billing, insurance billing, and accounts receivable collection. Over 90% of our staff hold financial management qualifications, giving you the confidence that your billing is in experienced hands. We pride ourselves on our quick turnaround—claims are submitted within 24 hours of receipt, ensuring prompt payments.

Moreover, our approach is personal and hands-on. You are assigned a dedicated key account manager who will be your point of contact, and you have direct access to our senior management. Unlike call centres, we provide a personalised service tailored to your practice's needs.

Our internal audit department ensures that every step of our billing process complies with industry standards, giving you peace of mind that everything is handled ethically and professionally.

At Medi Practice, we don’t just handle your billing—we manage your practice’s financial operations. Our practice management framework is based on sound accounting principles, allowing us to offer holistic solutions that cover everything from debtor control to financial reporting. Our goal is to help you maintain a smooth and profitable practice, reducing the administrative burden and giving you more time to focus on your patients.